The catering events we serve generally very high end affairs.  If you’re working an event, it’s often good to ask yourself, “If I was paying $50,000 for this party would I be happy?”  Your job is to facilitate a great experience for our client’s client.
Unless you are directed otherwise, please follow these guidelines:
1. Report time is the time you are ready to work, it is not your arrival time. Ready to work means you’ve stowed your belongings away, safely parked your car or bike, gone to the restroom, and you are dressed in the uniform or set-up clothes ready to take your first assignment or begin setting up.
ON TIME arrival is crucial.  Allow plenty of time for travel and settling yourself well before the Report Time.
2. Bistro Attire:
Shirt:  white, oxford style button down clean and pressed, 65 poly/35 cotton blend; long sleeve, with button down collar and cuffs, 1 pocket.  (see photo, below).  No brushed cotton and no embroidery, patterns or designs.

Cintas.com has a one pocket Kenton shirt, product number 65106 that is reasonably priced and meets these requirements.
Undershirt:  white.
Slacks:  dress black, creased down the front.  Never wear jeans or Dickies.
Shoes & socks:  black.  Shoes must be conservative,  polished and comfortable.  Never wear tennis shoes.
Ties:  are often provided, but bring a flat, black tie to all events unless told otherwise.
3. Grooming:
Long hair:  must be tied back, men and women.
Facial hair:  must be well groomed.
Never wear:  perfume, after shave or strongly scented hair products.
Tattoos & Piercings:  must not be visible.
Jewelry:  must be conservative and professional.
Fingernails:  Only clear nail polish, or no polish.
Bathing:  Please bathe before arriving and wear deodorant.  Breath mints or a toothbrush are good to have with you.
Smokers:  After you bathe do not smoke.  The odor of smoke on your person and in your clothes is evident to any non-smoker and many people find it offensive.  Our clients cannot afford offended guests and we certainly don’t want upset clients.  All events are non-smoking for the duration of the shift; there are never smoke breaks.   It’s best to leave your tobacco home.
Plan on being inspected:  before the service begins.
4.  What to bring:
Wine opener (waiter’s corkscrews are best).
Notebook and pen:  take notes about the menu, who your co-workers are, etc.
Watch or other timepiece.
Snack:  a light lunch or power bar.
Work gloves and apron for set up.
Water and sunscreen:  wine county is hot and sunny, be prepared.
5.  Frame of mind
Enthusiastic:  about clients and guests, you want to provide the best possible experience for them.
Respectful:  towards everyone at the event including other staff members.  You’re expected to be courteous, alert, warm, gracious and friendly.  However you are there to serve not socialize, so beware of being too familiar or talkative with the guests.
Providing the finest experience demands you are precise and maintain your concentration throughout the entire shift.  Always eat before coming to work. Sometimes food is available at the event, but never count on it.  This is physical labor, be sure your are adequately rested and ready for it!
You are part of the cast, not the star.  Look and act the part.
Bearing and posture:  carry yourself well, beware of slouching.
Never take photographs unless you are asked by a guest.  Always be respectful of the privacy of the clients and guests.